Privacy Policy
This policy explains what TWC Unlocked LLC ("we", "us", "our") collects when you use our websites and services, how we use it, and the choices you have. It applies to nickjayala.com and the services we operate from it.
Information We Collect
We collect information you give us directly, and a limited amount that is gathered automatically when you use the site.
Information you provide. Your name, email address, mobile phone number, and the contents of messages, form submissions, and assessment answers you send us. If you buy something, our payment processor collects your payment details; we receive a confirmation and the last four digits of the card, never the full card number.
Information collected automatically. Your IP address, browser type, device type, referring page, the pages you view, and the dates and times of those visits.
How We Use Information
- To deliver the products, content, and services you asked for.
- To respond to your questions and provide support.
- To send transactional messages such as receipts, access links, and appointment confirmations.
- To send marketing communications where you have opted in, which you can stop at any time.
- To measure how the site is used so we can improve it.
- To detect and prevent fraud, abuse, and technical problems.
- To meet legal and tax obligations.
Cookies and Similar Technologies
We use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. Some are set by the third-party services listed below. Most browsers let you refuse or delete cookies. Turning them off may stop parts of the site from working.
Third Party Services
We use service providers to run the business. They only receive what they need to perform their work for us, and they are not permitted to use it for their own purposes. These include payment processing, email and SMS delivery, customer relationship management, website hosting, and analytics.
We do not sell your personal information.
Data Retention
We keep personal information for as long as your account or relationship with us is active, and afterwards only as long as needed for the purposes described here or to satisfy legal, accounting, or reporting requirements. You may ask us to delete your information at any time using the contact details below.
Your Rights and Choices
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is wrong or incomplete.
- Ask us to delete your personal information.
- Unsubscribe from marketing email using the link in any message.
- Stop text messages by replying STOP to any message.
To make a request, contact us at support@nickayala.com. We will not treat you differently for exercising any of these rights.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from anyone under 13. If we learn we have collected information from a child under 13, we will delete it. If you believe a child has given us information, contact us at support@nickayala.com.
SMS Messaging and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you opt in to receive text messages from TWC Unlocked LLC, we collect your mobile phone number and the content of messages you send us. We use this information to respond to your inquiries, confirm appointments, and send information you have requested.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for assistance, or contact us at support@nickayala.com.
Consent to receive text messages is not a condition of purchasing any goods or services.
Carriers are not liable for delayed or undelivered messages.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page. If the change is significant, we will give notice by email or on the site. Continuing to use our services after a change means you accept the updated policy.
Contact Us
TWC Unlocked LLC
675 N Federal Highway, Boca Raton, Florida 33487
support@nickayala.com
+1 561-556-5795